Bullet Journals? WTH is That?

Ok, so I like to spend my breaks at work (and a lot of my free time at home) wandering the internet, and I wind up spending a lot of time reading things on BuzzFeed. What can I say, I’m a sucker finding 34 new easy and simple DIYs I can make out of things found in my bathroom.

Lately, though, they seem to have become obsessed with these Bullet Journals that everyone seems to be talking about. And for the life of me, I can’t figure out exactly what these things are.

I mean, I can see that they’re some sort of journal-sketchbook-day planner hybrid where you can keep track of your schedule with cutesy little doodles and charts letting you track your Vitamin D consumption and how many seconds you plank a day. It’s some sort of weird collection of to-do lists, to-read lists, to-watch lists, and pages upon pages of calendars and day logs.

Honestly, it looks so damn time consuming, it makes my head spin.

Seriously, I have a hard enough time trying to keep track of my life and stay motivated already. How is doodling little coffee cups and kittens into my day planner going to help me with any of that?

I admit, there are a few things I like about these damn things. But I can’t get behind the whole idea of it, and I hate half-assing things when I don’t have to. A part of me wants to dive right into these things, because they are just so damn pretty and cute. A big part of me, though, is resistant. I mean, I don’t want to have to invest so much into washi tape and gel pens that I can’t afford groceries. And I can’t draw or lay-out pages like all the examples I’ve seen online. Part of me is like, “Why bother? No matter what I like about these things, I could never make mine look like THAT!”

Still, there’s a few things about these damn journals that just really intrigue me. I know that things like a monthly list, a list of annual events and important dates, a long-term to-do list……. these are all things I’ve used in the past to keep me organized. In a journal like this, though? I just can’t seem to make it work.

I think I’m going to try, though.

For now, I’ve got a little composition book, and I’ve been trying out three things: A To-Do list broken into four categories (cleaning, personal, shopping/groceries, and writing); A Did-Do list (a list of things I accomplished throughout the day, like my work hours and what I did off my lists); and the Brain Dump. This page is basically just a random mish-mash of things that pop into my head that I don’t want to forget. I’ve got a bento-box sketch, Christmas gift ideas list, things I want for Christmas, things to remember to put on lists in the future……….

I’ve been doing this for a week now, and I’m liking it. I’m thinking about grabbing a little book today and starting a full bullet journal. You know, just a place to track goals, birthdays, work schedule…….. but then I remember I have a really nice day planner.

So what exactly is the point of these things? Do you have any idea how these work, Sunshine? It all seems like a great idea,  but I’m not sure if this is supposed to be in addition to a day planner, or if it takes the place of a day planner. I’m toying with the idea of playing around with these a bit.

Maybe I’ll read a few more posts on my break at work tonight, who knows.

 

 

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Customer Service Hell: Charity Donations

Twice a year at my store, we are asked to ask customers if they would like to donate to a certain charity. This year, we also had a third round of this, with all monies going to the Canadian Red Cross to help the people of Fort McMurray during those devastating wild fire.

Now, keep in mind, we are only asking IF you would like to donate. We’re not FORCING you to donate. We’re not asking your personal opinion on this specific charity. We don’t care if your roommate’s sister’s dog’s veterinarian’s secretary once read a website 11 years ago saying that this charity is crooked. We’re just doing what we’re told to do in our daily work.

That being said, here’s a small collection of reactions I’ve had to “Would you like to make a small donation to X?” (Everything here is pretty much paraphrased, since I’m not allowed to record customers, and it’s frowned upon to stop working to write down exactly what a customer just said to me so I can laugh at them later)

  • “Well why should I give them money? No one ever gives me free money! Why aren’t you collecting money for me?!?!”
    Well buddy, you’re not a registered charity. 
  • “What the hell do sick kids need money for? They don’t pay bills, they have parents for that! What kind of scam are you running?”
    Yeah, because we’re collecting money for sick kids to buy Ferraris and tour Europe, not to help with their medical expenses or anything.
  • (In response to being asked to donate to help wildfire victims) “Do you have any idea how much money people make out there?  They can afford to rebuild for themselves!”
    They just lost EVERYTHING, including for some those high paying jobs you’re talking about. They also have to rebuild work, schools, homes, businesses, public buildings, forest land…………
  • “Do you have any idea how much the CEO makes? I heard it’s more than $500,000 a year! I’m not giving more money just to line HIS pockets!”
    First, no the local CEO of this certain charity doesn’t make anywhere near $500,000 a year. Secondly, he is a CEO, which means he has all the responsibilities of a corporate CEO, just in the non-profit sector. And third, if you’re so hell-bent on curbing CEO salaries, why are you shopping here?
  • “My friend worked as their bookkeeper a few years ago, and he said that what he saw would make anyone never donate to them again.”
    Understandable, but I know the bookkeeper of this charity, and SHE has had her job there for more than 20 years. Unless your friend was 7 when he had the job, you’re full of shit buddy.
  • “Why should I give them my money? I work hard for my money! Stop trying to take my hard-earned money you c…….”
    You can guess what that C word was, or you can try to Understand it Next Tuesday. The guy who said this has called multiple girls at my store this word, and is famous for throwing a fit when asked for donations. I always feel bad when a new girl gets him at her till before we can warn her.
  • “FLARHGMEKLLKJDFSANLJKHTOIAHKJSDNGFJKSAFDGHKL!!!!!!!!”
    Seriously, this woman just started yelling random jibberish at us until the transaction was complete.

That’s just a few of the ones that stick out in my mind the most right now, Sunshine. Have you had to deal with customers like that? Leave a comment, tell me what YOUR most memorable experience was when you had to ask for donations at work.

Customer Service Hell

So for a lot of us out there, we’re trapped in customer service jobs that other people look down on. It doesn’t matter how long you have this job, or why you’re working it, or whether you like your job or not, there are people out there who just want to make our lives hell.

For continuous stories of the hell of working in the customer service field, you can always check out Not Always Right  for reader-submitted stories.

But everyone has their own stories as well, either as a CSR or an observer. So, I’m adding the Customer Service Hell tag to my list here.

Now, you should all know that I absolutely love my job. I love the people I work with, I love most of my regular customer, and I love the perks of having my job. No, I don’t get benefits, or high wages, or an employee discount. But I do get a tonne of training in customer service, health and safety, and a how to prevent robberies.I also get to learn about all the products we sell, which is a tonne of fun in itself. And we have a self-learning online module where we can take short classes in all different things that can help us on the job. I’ve done classes in workplace violence prevention, conflict resolution, and mentorship.

That being said, my job isn’t all rainbows and unicorn farts. We get some right nasty people as customers, and have some completely shitty days.

So, I’ll get started on a few stories from work, from some of my shittiest customer service experiences. And, working in a plaza, I see a lot of people in other stores being equally shitty, so I’ll be sharing some of that as well.

I hope you enjoy my stories, Sunshine. Remember, we’re all in this together, through the shitty times and the not-quite-as-shitty times. And if you have a story to tell, you can always drop me a line or leave something in the comments.

Enjoy!

A Quick PSA on Listening to your Body

Monday night, the Amazingly Awesome Boyfriend went to bed a little while before me. Sometimes, when he falls asleep in an empty bed and has bad dreams, he gets a little twitchy in his sleep…… and by twitchy I mean I usually have to sleep on the floor for fear of random elbows and knees slamming into me. It’s an unconscious thing he can’t control, so usually I let it slide and tease him about it in the morning.

Oh, I should also mention that, because I have a new bunch of random people living with me in this house every semester, I have a small bar fridge next to my bed. After having my wine, cheese strings, and chocolate bars stolen enough times, I just started keeping them in my room. I use the small fridge as a night stand. We keep out phones charging on top of it, and AAB got a magnetic phone case to stick to the side to keep his phone out of the way.

So Monday night, after AAB was asleep, I tried to crawl into the tiny little space he left me in bed. I started to doze off……. and had this horrible nightmare! In it, I had grabbed a pillow and blanket to sleep on the floor. But when I laid my head down on the pillow, the pillow was breathing. A demon-like version of AAB crawled out of my pillow and blocked my way out of the room, and I couldn’t move or scream……….. Ya, it was pretty terrifying. So I was actually afraid to go sleep on the floor, and stayed in bed next to AAB and his flailing limbs.

Then he flailed just a little too hard.

He somehow kangaroo kicked me in the back, sending me flying off the bed, and sending my head flying right into the side of the mini fridge.I yelped so hard, it woke up AAB (well, either my yelp for my flailing elbow connecting with his rib cage in an attempt to pull myself out of the fall).

Man, we really flail a lot.

Let’s skip ahead to Tuesday afternoon. I worked from 12-5, pulling stock and helping unload a delivery of something like 5 skids of cases. Fun fun! My head was pounding, I was dizzy, and I had to take my contacts out early because my vision was a little blurry. Later in the shift, I was nauseous and my eye kept twitching. None of that slowed me down, though.

Even though I felt like passing out, even though I was exhausted, even though it felt like I Was going to puke and had a case of the permanent spins, I just kept going. I finished my 5 hour shift, grabbed a few groceries, came home, had a glass of wine with AAB and his friend from work, made dinner at like 8:30pm, and stayed up a little late to watch some Criminal Minds. Basically, I treated my day like it was any other day. I ignored my body, ignored the pain, ignored everything and figured I could just push through it.

I was wrong.

Fast forward to Wednesday. An hour into my 9-2 stock shift, I had been forced to sit down 3 times because I felt like passing out. At noon when my work-BFF arrived, I had to force some food into me because I was feeling faint. By 12:45, I was just trying to make it to the end of my shift. I was dizzy, nauseous, weak, and exhausted. All I had to do was make it to 2pm.

Well that didn’t happen.

Around 1:15pm, a burp became more than a burp. Another coworker offered to take me to the clinic near her house to get checked out. Turns out that bump on the head was a lot stronger than we had thought. Words like “CAT scan” and “concussion” were thrown around. In the end, I was sent home and told to take it easy. Apparently, that’s what I should’ve done as soon as I felt sick. I should’ve been sitting at home, resting, and marathoning Bar Rescue (seriously, the doctor recommended it!).

I should’ve been listening to my body. Basically, it was telling me “something isn’t right here, and we can’t fix it while you’re running around lifting liquor cases and cooking up a storm. Sit! Relax! Don’t make me make you pass out so you’re forced to lay down!”. My body needs time to heal. If I had just taken a day off when I first felt ill, then the doctor says I would’ve been fine. I could’ve recuperated, and been back to work already. But here I am at almost noon on Thursday, about 15 minutes before my shift was supposed to begin. I’m in my jammies, with a hair mask on to force me to sit and relax. Because I pushed myself like I did, I’m off work today, and may possibly be off tomorrow too. The doctor had recommended me being off until after Labour Day next week!

But if I don’t work, I don’t get paid. And now, instead of taking off one day of work, I may miss quite a few.

And all because I didn’t listen to my body.

So listen to yourself, Sunshine. What is your body trying to tell you? You can learn a lot by just taking a few minutes to feel out what’s wrong. Your body is amazing at telling you when you need more sleep, or more of a certain nutrient, or need to move more, or move less. It can tell you when to rest, when to push yourself, when to stretch, when to slow down. And it always lets you know when you’re hurting, so you know when to just stop and take care of yourself.